Shipping policy
2. Shipping Policy
- Dispatch: Orders are dispatched from the UK within [1-2] working days.
- Delivery areas: [United Kingdom only / UK and international].
- Free delivery: We offer free standard delivery on all orders.
- Carrier and times: [Royal Mail / DPD / Evri], typically [2-5] working days after dispatch.
- Tracking: Where available, a tracking link is emailed once your order ships.
- Delays: If your order has not arrived within [7] working days of dispatch, contact mtariq00@mtmarts.co.uk and we will investigate with the carrier.
- Damaged or lost parcels: Contact us within [7] days of delivery (or expected delivery) and we will arrange a replacement or refund.
- Address errors: Please check your address at checkout. We cannot be responsible for orders sent to an incorrect address provided by the customer.